Our Services
THREE WAYS TO
THREE WAYS TO
WORK WITH US.
Every engagement is different. Every client starts with a conversation — not a proposal. We tell you what you need, not what we want to sell you.
Phase 1 — Diagnostic
DIAGNOSE
The most honest assessment of your business you've ever had.
- Stakeholder discovery sessions (all departments)
- Document vault analysis (financials, processes, systems)
- AI-powered synthesis and pattern recognition
- Full DREAM dimension RAG assessment
- Zoho architecture recommendation
- Prioritised recommendations (5–8 with effort/impact rating)
- Presentation to leadership team
- 3–4 week delivery
Stand-alone or as the entry point to Transform. The report is yours to keep and act on independently.
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Full Engagement
TRANSFORM
From diagnosis to a fully operational system — start to finish.
- Full Diagnose phase included
- Process reengineering and requirements documentation
- Full Zoho implementation (Books, CRM, Creator, Analytics)
- System integrations — all in-scope applications connected
- Department-by-department training programme
- UAT facilitation and go-live support
- Executive and department dashboards
- 8–16 week delivery (scope dependent)
The full DREAM Framework™ engagement. Milestone-based payments, formal sign-off at each gate.
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Ongoing — Retainer
MANAGED
Your systems keep evolving. We make sure they keep working.
- Monthly system management and optimisation
- Dedicated Finlanza consultant (named, single point of contact)
- Report production and KPI monitoring
- User management and access control
- New feature configuration as needs change
- Priority support SLA (4-hour response)
- Quarterly business review with leadership team
- Rolling monthly contract
Available post-Transform. For businesses that want Finlanza as a permanent part of their operational infrastructure.
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Operating Environment Fit
THE RIGHT ENGAGEMENT FOR YOUR COMPLEXITY LEVEL.
Each service tier is calibrated to a specific type of organizational challenge. Here's where each engagement fits.
Diagnose
NGOs & Donor Programs
Transform
Logistics & Transport
Transform
Manufacturing
Diagnose / Transform
Education Institutions
Transform / Managed
Retail & Distribution
Transform
Construction & Field Ops
Regional deployment footprint across Kenya, Zambia, and multi-country environments
Not Sure Where To Start?
START WITH A DIAGNOSTIC SCORECARD.
Answer 18 questions about your business systems and get an honest, scored assessment of where your operational gaps are — and what to do about them. Takes 5 minutes. No demo attached.
Take the Free Scorecard →
Or book a conversation
The first call is free.
No pitch. No proposal.
No pitch. No proposal.
A 45-minute conversation with a Finlanza consultant. We'll listen, ask the questions that matter, and tell you honestly whether we're the right fit.
Book a 45-Minute Discovery Call →No cost. No commitment. No sales pitch.