Zoho Training & Support

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Ongoing Support

If you need ongoing support for any Zoho Application, this package enables you to access any of our services at a fixed price, giving you the flexibility based on the support you require. 

What could we do for you
  • Update a module in your CRM or Custom Application.
  • Identify why your automation is misfiring and help you to fix it.
  • Identify why your automation is misfiring and help you to fix it.
  • Back up your Zoho data and Zoho CRM configuration monthly.
  • Answering your questions with high priority as well as detecting and fixing quick issues.
  • Answering your questions with high priority as well as detecting and fixing quick issues.

Ongoing Maintenance and Support Packages

Our training programs provide your team with the skills necessary to use any Zoho Application. For a training package that suits your organization’s individual needs, we will work with your team to come up with a course that is tailored to your company’s specific training requirements.

Depending on your business size, needs, and vision – we offer 2 primary service levels with the ability to customize into an “a la carte” solution.

Essential

Kes.25,000/month

  • Basic support for your Zoho applications
  • 3 hours included
  • Response time: 48 hours
  • Work hours: 9am-6pm workdays
  • Additional hours rate: Kes 10K
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Professional

Kes.50,000/month

  • First priority hands on support with faster response rate
  • 10 hours included
  • Response time: 24 hours
  • Work hours: 9am-6pm workdays
  • Additional hours rate: Kes 5,000
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Don’t see a package that fits? One size doesn’t always fit all. Good thing, we can create a bespoke package based on your business needs.

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Zoho Training

Our training programs provide your team with the skills necessary to use any Zoho Application. For a training package that suits your organization’s individual needs, we will work with your team to come up with a course that is tailored to your company’s specific training requirements.

Get in touch with us and we will customize a training program for your organization. 

Ready to talk now?

Schedule a free consultation with our Zoho Consultants Today so we can understand your challenges and priorities and see if we are the right fit for you.

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(+254) 724 463 536
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